Impact Home Buyers (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website, submit a form, call us, or communicate with us by text message (SMS).
1. Information We Collect
We may collect the following information when you voluntarily provide it to us:
- Name, phone number, and email address
- Property address and details about your property or selling situation
- Communications you send us, including form submissions, emails, phone calls, and text messages
- Basic website usage data (such as browser type, pages visited, and referring pages) collected through standard analytics tools
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and prepare an offer or proposed solution for your property
- Communicate with you about your inquiry by phone, email, or text message (with your consent)
- Schedule appointments and send transaction-related updates
- Improve our website and services
- Comply with legal obligations
3. SMS / Text Messaging Privacy
Our website form collects SMS consent in two separate, optional categories: (a) transactional and informational messages related to your property inquiry, including offer details, appointment reminders, and follow-up communications; and (b) promotional and marketing messages, such as special offers and company updates. We will only send you the categories of messages you have expressly opted in to, and you may use our form and services without opting in to either.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
You may opt out of text messages at any time by replying STOP to any message. After you opt out, you will receive one final message confirming that you have been unsubscribed. For help, reply HELP or contact us at the information listed below. Message frequency varies. Message and data rates may apply.
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service providers: with trusted vendors who help us operate our business (such as a title company, transaction coordinator, or CRM platform), and only as necessary to serve you. These providers are not permitted to use your information for their own marketing.
- Legal requirements: when required by law, subpoena, or court order, or to protect our rights and safety.
- Business transfers: in connection with a merger, acquisition, or sale of business assets, subject to this policy.
For clarity, the exceptions above do not apply to your text messaging opt-in data and consent, which will never be shared with or sold to third parties.
5. Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
- You may opt out of text messages at any time by replying STOP.
- You may unsubscribe from emails using the link in any marketing email.
- You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Impact Home Buyers
Email: info@impacthomebuyers.com